Many car owners do not realize all of the important reasons for hiring the most professional and responsible repair service possible. Almost all of them understand that they should receive the best value for their dollar. The element which some do not consider is safety. Placing your automobile in someone else’s hands is a serious situation. For example, if you hired a service to replace your brakes and they are improperly installed, it could place your entire family at risk. There are several considerations for hiring a professional auto repair service.
The internet provides a simple and fast method of window shopping for a mechanic. Research the company name as well as each member of the team. Look for reviews online to understand the level of service that business provides on a consistent basis. It is also a good idea to ask family members, friends, and co-workers, if they have used that specific company before as well as who they trust with their vehicles.
Communication is Key
Make sure that you are provided with one main point of contact while waiting for the repairs to be completed. The service should be happy to provide clear and direct contact information for you. This pint of contact should be able to address all of your concerns and answer all of your questions. This also applies when you first interview the individual, crew, or service. If the mechanic seems to be impatient or in a hurry, that may not be the best place to take your vehicle for repairs.
Most professional car repair service centers offer a free quote. They should inspect your vehicle as well as listen carefully to the details of your needs. The mechanic should not try to pressure you into purchasing anything that is not required. He/she should also provide you with cost cutting measures which do not compromise quality. Make sure all parts that will be used to repair your car are up to code, from a reputable dealer, and be properly warrantied. If you feel pressured, it may be best to move on to the next potential hire.
The Written Word
Your repair quote should be in writing so that you have a detailed record of what was repaired as well as how this was accomplished. Do not allow anyone to work on your vehicle without some sort of contract in place. This is to protect you; your family; and your property as well as the repair company. Never sign anything that you have not read and ask for clarification of anything which is confusing or unclear.
Insurance & Check Up
Professional mechanics are generally members of as well as certified by the Automotive Service Excellence organization also referred to as the ASE. This non-profit organization was formed in the early 70s as a way to for consumers to recognize competent, professional mechanics within the U.S. and regions of Canada. This is accomplished via PTC, or Prometric Test Centers. The process consists of successfully passing a number of tests as well as demands that recipients have amassed at least two solid years of hands-on mechanical experience.
It is essential that the mechanic or repair service chosen has Auto Repair Liability. This policy protects your vehicle should damages result from a mistake that the mechanic is responsible for. It is important to ask if the business is insured as well as exactly what is covered within the policy. Again do not sign any type of agreement until you have read it and completely understand all of the fine print. The service may ask clients to sign a Hold Harmless Agreement. This means that the business will not be responsible for vandalism or theft of your vehicle. If you decide to comply with such an agreement be sure that you trust the repair service and its staff.